It’s been a day! The lost $3M continues to haunt me. Our systems IT people aren’t every helpful. Are they ever? They first said, “Someone must have changed your security settings. The funds are there but you cannot see it.” I said, No, I am the owner of the system and have full admin rights. I next provided them a detailed spreadsheet with half a dozen tabs illustrating the system issue which caused the $3M to magically disappear. I generated lists with tabs of various sorts of activity with a summary tab linking the totals showing the $3M delta. I know exactly what happened. I need someone who is IT smart enough to fix it. Essentially, the system flagged 322 lines of an entry as “posted” even though it has not been posted. So when I try to post it to populate the funds, it won’t post. This is not a me problem. This is a system glitch of some sort. “You must have done something on a specific date or a specific batch to cause this?” No, as you can see in the attached spreadsheet the missing entries have no date, type, of batch pattern and appear random. There is no event on my end which caused this. They ignored the spreadsheet for about two hours until I escalated, and then they finally looked at my detailed analysis of the problem. I now have a meeting tomorrow with someone higher in the food chain. Hopefully it’s not another IT nitwit.
In unrelated news, I ordered a custom iron-on from an art image just for kicks. I got an alert that it was delivered today.
